If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.
Welcome to The House of Asia! These Terms of Use govern your access and use of our website, www.thehouseofasia.de, including purchasing our products and services. By using our website, you agree to comply with these terms. Please read them carefully before proceeding.
1. Acceptance of Terms
By accessing and using The House of Asia website, you accept and agree to be bound by these Terms of Use, as well as our Privacy Policy. If you do not agree to these terms, please refrain from using the website.
2. Eligibility
To use our website and place orders, you must:
- Be at least 18 years old or have the consent of a legal guardian.
- Provide accurate and complete information when registering or placing orders.
3. Account Registration
You may be required to create an account to make purchases. You agree to:
- Provide accurate and up-to-date information.
- Keep your login details confidential and secure.
- Notify us immediately of any unauthorized access to your account.
You are responsible for all activities that occur under your account.
4. Purchasing Products
By placing an order on www.thehouseofasia.de, you agree to the following:
- Product Descriptions: We strive to provide accurate product information, but we do not warrant that descriptions are error-free. If a product is not as described, your sole remedy is to return it in unused condition.
- Pricing: Prices listed on the website are in Euros (€) and include VAT, unless otherwise stated. We reserve the right to modify prices without prior notice.
- Payment: Payment must be completed at the time of purchase using one of the payment methods available on our website.
- Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including stock availability or issues with payment authorization.
5. Shipping and Delivery
We deliver products within Germany and select locations. Delivery times and shipping costs are outlined on the Shipping & Delivery page. While we aim to meet estimated delivery times, we are not responsible for delays caused by events beyond our control.
6. Returns and Refunds
Please refer to our Refund and Returns Policy for detailed information on eligibility, process, and conditions for returns and refunds.
7. Prohibited Activities
You agree not to use the website for:
- Illegal activities or purposes that violate any applicable laws.
- Infringing on the rights of others, including intellectual property rights.
- Uploading harmful or malicious software (viruses, worms, etc.).
- Attempting to hack or disrupt the website’s security or functionality.
8. Intellectual Property
All content on The House of Asia website, including logos, images, text, and designs, is the property of The House of Asia or its licensors. You may not use, reproduce, or distribute any content without written permission.
9. Limitation of Liability
We make every effort to ensure the accuracy of the information on our website, but The House of Asia cannot be held liable for:
- Any direct, indirect, or incidental damages arising from the use of our website.
- Losses related to product availability, delivery delays, or errors in product descriptions.
Your sole remedy for dissatisfaction with our website or products is to stop using the website or return products as outlined in our Refund and Returns Policy.
10. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of Germany, without regard to its conflict of law principles. Any disputes will be resolved in the courts of Germany.
11. Changes to Terms
We reserve the right to modify these Terms of Use at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the website constitutes your acceptance of the revised terms.
12. Contact Information
If you have any questions regarding these Terms of Use, please contact us at:
Email: [email protected]
Website: www.thehouseofasia.de
Thank you for choosing The House of Asia!
Have Any More Questions?
- We are always happy to help!